Leveraging use cases to conduct journey mapping

Published: 19/11/2019
Leveraging use cases to conduct journey mapping
Source: WWW.CUINSIGHT.COM

Stella owned a drink cart where she served customers at sporting events. Those were busy days as she stood for long hours in the sun, serving and transacting with people. She sold many types of drinks – cold and hot, alcoholic and non-alcoholic. She hired Troy to help her create a machine. Troy designed this […] The post Leveraging use cases to conduct journey mapping appeared first on CUIns

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