‘Friendly fraud’ at the root of almost half of merchant chargebacks, study finds

Published: 16/11/2019
‘Friendly fraud’ at the root of almost half of merchant chargebacks, study finds
Source: WWW.CUINSIGHT.COM

More and more shoppers are filing bogus card disputes that frequently leave merchants holding the bag on chargebacks, according to new data from technology and consulting firm Chargebacks911. The survey of more than 200 online, multichannel and mobile commerce merchants found that 56% of respondents saw an increase over the last three years in “friendly […] The post ‘Friendly fraudR

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