Customer Loyalty and Why You Should Give a Damn About a Bad Reputation

Published: 2/09/2019
Customer Loyalty and Why You Should Give a Damn About a Bad Reputation
Source: WWW.CALLCENTREHELPER.COM

Michelle Boisvert of Genesys discusses the value of reputation and how it is becoming increasingly key to securing customer loyalty. They say that any publicity is good publicity. But that’s not always the case with your brand reputation. One wrong […]

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