5 WAYS AIRLINES CAN IMPROVE THE CUSTOMER EXPERIENCE: THE POINTS GUY

Published: 31/05/2019
5 WAYS AIRLINES CAN IMPROVE THE CUSTOMER EXPERIENCE: THE POINTS GUY
Source: WWW.EHOSPITALITYTIMES.COM

A new report from J.D. Power claims customer satisfaction with America’s airlines is at an all-time high. You wouldn’t know it by looking at a typical airline passenger’s Twitter account, though: Social media constantly seems to be flooded with complaints about massive delays, skimpy in-flight amenities and poor treatment by flight crew members. (Get ready for […]

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