Tap into the right self-service analytics to measure success

Published: 13/03/2018
Tap into the right self-service analytics to measure success
Source: WWW.ZENDESK.COM

You know that self-service helps scale support operations, and that self-assist user portals keep customers happy, too. Maybe you’ve already rolled out a self-service platform and incorporated workflows to keep it dynamic and useful, and you’re seeing glimmers of impact on your support team and teams across your organization. Still, you don’t know where you’re […]

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